EXTRAORDINARY IS THE STATUS QUO
Client Service
Our small size, democratic governance structure, and lack of origination credit drive our approach to client service which is built on transparent communication and respect, loyalty, and a collaborative, team-based culture that supports trust, efficiency, and goodwill.
Greene Espel is steadfast in our commitment to providing exceptional service—even before we take on your matter. We won't take your case if we don't think we can provide you outstanding service. And we will be forthright in our assessment of your case to save you headaches before and during the litigation process. We approach work with a set of core values that drive excellence.
- Collaboration
We listen to our clients, appreciate how they define success, and propose strategies that align with their goals. We believe that the best time to make resource-saving decisions is at the beginning of a dispute, and we’ll work with you to undertake an early case assessment. We get up to speed quickly and work seamlessly with in-house teams, business partners, local counsel, and any other involved parties. - Efficiency
We don’t waste our time or your money staffing every case with a large team. We tailor our solutions to achieve our clients’ objectives as quickly and inexpensively as possible—because we want you to hire us again. - Value
We appreciate our clients’ cost consciousness and readily explore custom-fee arrangements. Law360, in fact, singled us out for our “concrete risk-sharing pricing” and “strong willingness to tie fees to client success.” We understand that some matters call for a traditional hourly rate, while others are better suited to contingent fees, flat fees, blended rates, or other custom-fee models. We aim for win-win relationships that focus on the long-term value of the relationship rather than the profitability of individual matters. - Responsive Communication
Clients appreciate not only how quickly we respond, but also that we pay attention to your communication preferences. We are flexible and nimble—able to adapt to your preferences. And we will answer your questions directly, not skirt around the issue at the center of your inquiry.
Our attorneys choose Greene Espel because of the firm's deliberately different approach to serving clients. Our team-based approach empowers every attorney to make decisions, develop strategy, and seize opportunities that ultimately benefit our clients.
There are no "filler" attorneys at Greene Espel—we are each responsible for achieving the best client outcomes. This translates into a partnership where our clients can trust any attorney they work with.
As a testament to our exceptional service and excellent work product, our clients continue to choose us to represent them in their most challenging situations. A sample of the clients we are proud to represent is below:
- 3M
- Ameriprise Financial, Inc.
- Bader Development
- Benchmark Insurance Company
- Cargill, Incorporated
- Chet Holmgren
- Deloitte & Touche LLP
- Greg LeMond and LeMond Companies
- League of Minnesota Cities
- Minnesota Vikings
- Nevada Mutual Insurance Company
- Oceans Group International
- Penske Automotive Group
- Quality Ingredients, Inc.
- Securian Financial Group, Inc.
- Select Food Products
- Steven Scott Management, Inc.
- The Bainey Group
- The 614 Company
- Trean Corporation
- University of Minnesota
- Wipfli LLP